Shipping and Handling

Shipping and Handling

Shipping and Handling

Shipping Cost And Delivery Times

With the exception of specifically listed promotions on the website. The shipping cost is free for delivery in Australia. After ordering your products on, it will take up to seven days to receive your products, in most cases sooner. If you want to know the status of your order at any time, please contact us

Please refer to the chart below for shipping cost and delivery time:

Shipping Cost
Delivery Time
up to 7 days

Shipping Days And Schedules

1. The shipment will be ready in 1-2 business days upon confirmation of payment. This might vary depending on stock availability.

2. Under normal circumstances, shipment will arrive at the shipping address in 2-5 business days subjected to shipping destination and custom clearance.

3. Delivery service is only available from Monday to Friday, 9am to 5pm. No delivery on the weekend and public holidays.

Custom And Duties

Orders may be processed directly from our distribution center in Hong Kong. Please note, these orders may incur customs & duty fees, which the customer is required to pay to receive their order. For Visa and MasterCard payment, dynamic currency conversion charge may applied by the credit card processor at the point of sale.

Have Any Questions?

Send us an email via contact us for any order or shipping related queries about your KEF Online Store order. KEF Customer Service team will respond within 2 business days of receiving the enquiry.
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